Privacy Policy

Summary of Key Points

When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. We do not process sensitive personal information. We may collect information from public databases, marketing partners, social media platforms, and other outside sources. We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

1. What Information Do We Collect?

Personal information you disclose to us. We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information we collect may include names, phone numbers, email addresses, call recordings, and service addresses.

Information automatically collected. Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.

2. How Do We Process Your Information?

We process your personal information for a variety of reasons, including to facilitate account creation and authentication, deliver and facilitate delivery of services to the user, respond to user inquiries and offer support, send administrative information, protect our Services, evaluate and improve our Services, and comply with our legal obligations.

3. When and With Whom Do We Share Your Personal Information?

We may share information in specific situations and/or with the following third parties:

• AI Service Providers (e.g., Retell AI)
• Functionality and Infrastructure Optimization (e.g., GoHighLevel)
• Invoice and Billing (e.g., Stripe)
• Workflow Automation and Email Delivery partners

4. Do We Offer Artificial Intelligence-Based Products?

Yes. We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies. Our AI Products are designed for AI automation, AI bots, and natural language processing. All personal information processed using our AI Products is handled in line with this Privacy Notice and our agreement with third parties.

5. How Long Do We Keep Your Information?

We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law. No purpose in this notice will require us keeping your personal information for longer than twelve (12) months past the termination of the user's account.

6. How Do We Keep Your Information Safe?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that unauthorized third parties will not be able to defeat our security.

7. What Are Your Privacy Rights?

Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information, including the right to know, access, correct, delete, obtain a copy, and opt out of certain processing. The easiest way to exercise your rights is by contacting us at [email protected].

8. Call Recording Disclosure

Calls handled through our system may be recorded for quality assurance and service improvement purposes. All parties are informed of recording at the start of each call. We collect customer information including names, phone numbers, and service addresses solely for the purpose of booking appointments.

9. How Can You Contact Us?

For privacy requests contact [email protected].